Overview
Host Excellence is a solid company that has serious experience in the web hosting industry. Founded in 2000, Host Excellence has been honing their craft for over eight years now and has experienced more than 100% growth each year since the start. This company offers only up-to-the minute technology with outstanding service and great price.
With their selection of hosting plans, coupled with superb service and network reliability on both Windows and Linux platforms, you will receive nothing but an overall great hosting experience at Host Excellence.
Specials
Aside from being able to offer web hosting with unlimited features for bandwidth, disk space and the ability to host domains all for less than the cost of lunch, the people at Host Excellence strive to give you more than you signed up for. Each new hosting customer is given up to 2 free premium domain names, a free website builder, free scripts and plenty more. Host Excellence offers both Windows and Linux hosting packages, so no matter what your needs are: chances are Host Excellence can meet them.
Reliability
Host Excellence currently has two redundant (SONET) fiber-optic connections. They built their own fiber-optic loop, which means that they do not depend on any telephone companies for the last mile, or the local loop. This automatically gives them a higher reliability than any other "rented loop" hosting company or co-location facility.
During our extensive hosting experience with Host Excellence, we hardly had any server outages. It would be a lie to say they have never been down - as every one of the hosting companies we reviewed had downtime, on occasion. The question is not IF downtime happens, the question is when it happens - and on that occasion, it is very important to have a hosting company that is capable to quickly resolve any ongoing issues, so your site is back online in no time.
Customer Support
Host Excellence has an extremely knowledgeable support staff that boasts a 1-hour response guarantee on any trouble ticket you submit. They also have a live chat feature as well as support tickets, both available 24/7, and are good about letting customers know of any ongoing issues that they may be having. The support definitely is focused on pleasing the customer, something that is not always carried out by other web hosting providers.
Another area that is worth noting is how robust Host Excellence's manual and documentation are. It's so good a lot of time you might have a question, you won’t have to contact their customer support since they already have most of our problems answered.
Control Panel
Host Excellence has developed a unique control panel for their hosting sites. They use their own customized version of H-Sphere as their hosting control panel. The control panel responds fast and works just as you would want it to. It is real-time, easy to use and provides you with a way t concisely manage websites. It gives you centralized control over shopping carts, sub domains, FTP, a script manager, SSL support and you can easily set up over 20 applications such as Blogs, CMS & Portals, Forums, and Ecommerce directly into your control panel.
Summary
Host Excellence has been in business for several years. With a top-of-the-line data center and customer support, Host Excellence has been continuously improving its performance. Their continued outstanding support and reliability combined with the bonus features and great control panel make this web hosting company one of the top choice out of all providers of web hosting packages. During our review, we had very few problems and many great learning experiences. We feel obligated to rank Host Excellence as one of our top 10 web hosting companies.
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