1 and 1 reviews - 1 and 1 Reviews for 1 and 1.com

Overview: 1&1 is the biggest web hosting provider in the industry, providing everything from shared hosting to dedicated servers. As a customer of one and one you know you’re in good hands. 1&1 customers receive UK based support from 1&1’s UK headquarters along with a UK based datacenter run by experienced professionals. Undoubtbly one and one provide one of the best services in the UK however it comes at a price making them one of the most expensive on the internet.

Specials: All web hosting plans come with an assortment of freebies including 100 free business cards, a years rate point membership and the 1&1 software suite. Things seem a little less generous when we look at features & pricing with the highest package giving users a measly 20GB disk space. At almost £30 a month 1&1 seems a little less attractive. On the lighter side 1&1 does provide users with an extensive set of tools inside their exclusive 1&1 control panel, from site builders to in-depth traffic analyzers you can rest assure you’re getting value for money on the features side of things.

Reliability: 1&1 have been in the web hosting industry from the start and have slowly built up a good reputation in regards to uptime. All their servers are monitored 24/7 and a team of technicians are always on site to ensure everything runs smoothly all of the time.

Customer Support: 1&1 is one of few companies that offer telephone support in the UK from a UK call centre. They do not offer live chat however email support is available and response times are usually under 10 minutes. Support is 24/7 by both phone and email so you can get the support you need any time of the day or night.

Control Panel: 1&1 have built and developed their own control panel for over 10 years which is designed to cater for experienced users and new comers alike. From 1&1’s own website builder to 1&1 blogs and 1&1’s photo gallery’s you can rest assure they’ve got everything you need. Obvious tasks such as DNS management and email configuration has been made as user as friendly as possible.

Summary: 1&1 goes beyond most other web hosts in terms of features and services however they seem to have lost their way with pricing. With webhosting providers everywhere offering unlimited plans, 1&1 is leaving itself behind reluctant to open up.