Heart Internet Web Hosting Review

Overview: Heart Internet was set up in 1997, 11 years on and Heart Internet has become one of the UK’s biggest hosting providers. Being based UK company you can expect UK support and a good service. Heart internet provide everything from reseller hosting to dedicated servers with prices starting from just £2.49 a month.

Specials: Heart Internet have service plans to cater for every users needs with unlimited plans starting from just £129.99 per year. All servers offer the latest in technology and are super fast being based here in the UK. Heart Internet also offers a number of guarantees which make your stay with them that little bit safer. The guarantees go beyond any other web host and include a price freeze promise preventing any sudden rises and their popular 30 day money back guarantee which allows you to cancel at anytime within the first 30 days with no questions asked.

Reliability: Heart Internet’s steady servers rarely cause a problem, all server issues including network downtime are resolved within the hour proving them a worthy host for users looking for reliability. As expected all of Heart Internets servers are monitored and regulated by their own in house monitoring system which cuts downtime in half by ensuring network issue come to the attention of their team of technicians immediately.

Customer Support: Customer support with Heart Internet is honest and reliable however support tickets do take longer to be answered sometimes taking up to 4 hours. This can be annoying especially if there is a problem with your account preventing you from doing anything. The service is pretty reliable and these kinds of issues are rare however if the worst comes to worst don’t expect a rapid response.

Control Panel: Heart Internet are the only web hosting providers on our list to use xTend as their control panel which can cause problems for users used to cPanel, vDeck or any other control panel for that matter. Although on first glance the eXtend control panel looks similar to cPanel the two work very differently and you should consider this before signing up. Do some research before deciding on xTend, not a bad control panel but very different to other alternatives.

Summary: Heart internet provide a good alternative to the more expensive web hosts ion the UK. Support is adequate and you really can get a good deal for your money. Remember the 30 day money back guarantee when you sign up, if you don’t like how the control panel works or if you find the support doesn’t cater for your need you can always cancel your account.